Privacy Policy
1. Information We Collect
Account data: name, email, phone number, password (bcrypt-hashed).
Vehicle data: make, model, registration number.
Booking data: service selected, date, time, pickup address, payment records.
Device data: IP address, user agent, push notification token (only if you opt in).
Location data: only when you actively grant permission to help pick the right pickup address.
2. How We Use Your Data
To create and manage your bookings and provide customer support.
To process payments via Razorpay (PCI-DSS compliant partner).
To send transactional messages (booking confirmations, reminders, invoices).
To improve our service via aggregated, non-identifying analytics.
We never sell your data to third parties.
3. Data Retention
Booking + payment records are retained for 7 years (income-tax compliance in India).
Push notification tokens are deleted when you remove the app or opt out.
You can request full account deletion at hello@getmechanic.app — we honour it within 30 days.
4. Third-Party Services
Razorpay for payments — see razorpay.com/privacy
Google Maps for location — see policies.google.com/privacy
Google Calendar (only if you connect it) — see policies.google.com/privacy
Firebase Cloud Messaging for push notifications (Google).
5. Your Rights
You can view, update, or delete your account and vehicle data any time from Settings.
You can revoke Google Calendar access from your Google account settings.
You can turn off notifications from your device settings or in-app.
6. Security
All communication is over HTTPS/TLS 1.3.
Passwords are hashed with bcrypt. We never store plaintext passwords.
Payment card data is handled by Razorpay — never touches our servers.
7. Contact
Questions about your data? Email hello@getmechanic.app or write to us at 221 MG Road, Indiranagar, Bengaluru 560038, India.